Privacy Policy

Toxnfill Clinic (hereinafter referred to as 'the Institute') values the customers’ personal information and complies with laws and regulations in accordance with the 'Promotion of Information and Communication Network Utilization and Information Protection Act.'

With this Privacy Policy, the Institute hereby informs customers of the purpose and use of personal information they provide, and the measures taken to protect their personal information. In the case of modification of the Privacy Policy, the Institute will announce through website announcement (or individual notifications).

This Privacy Policy will take effect as of October 4, 2021.

Personal Information Collected

The Institute collects the following personal information for the purpose of registration, counseling, service application, and etc.
Collected items:
*. id
*. name
*. password
*. Cell Phone Number
*. email
*. domain
*. cookie
Methods of collection: Through homepage (registration), online consultations.

The Purpose of Collection and Use of Personal Information

The Institute utilizes the collected personal information for the following purposes:

• Fulfillment of contracts related to service provision and charging fees for paid services.

• Provision of content.

• Payment processing for purchases and charges.

• Delivery of goods or billing statements.

• User verification for financial transactions and financial services.

• Membership management.

• User verification for membership service use.

• Personal identification.

• Prevention of fraudulent and unauthorized use by rogue users.

• Member registration confirmation and age verification.

• Handling complaints and grievances.

• Delivery of notices.

• Marketing and advertisement purposes.

• Delivery of advertisement information.

• Identification of access frequency or statistical understanding of users' service use.

Period of Retention and Use of Personal Information

In principle, the Institute promptly destroys personal information once the purpose of its collection and use has been achieved. However, if deemed necessary in accordance with relevant laws and regulations, the Institute retains user information for a period specified in the applicable laws and regulations, as detailed below:

Retained items:

• Payment records

• Consultation records

Basis of retention:

• Records of contracts or contract termination

Retention periods:

• Records of contracts or contract termination: 5 years (Consumer Protection in Electronic Commerce Act)

• Records of payment and supply of goods, etc.: 5 years (Consumer Protection in Electronic Commerce Act)

• Records of processing customer disputes and complaints: 3 years (Consumer Protection in Electronic Commerce Act)

Procedures and Methods of Destruction Personal Information

In principle, the Institute promptly destroys personal information once the purpose of its collection and use has been achieved. The procedure and methods for the destruction of personal information are as follows:

Destruction Procedure

The information provided by customers during sign-up is transferred to a separate database (or, in the case of paper, a separate filing cabinet/box). After being used for the intended purpose, it is stored for a certain period of time according to internal policies and relevant legislation for information protection, and then destroyed. The information transferred to a separate database is not used for any purpose other than retention, unless required by law.

Destruction Method

The Institute deletes personal information stored in electronic files using technological methods that prevent any recovery of the records.

Disclosure of Personal Information

The company providing personal information makes exceptions in the following cases:
Our company uses users’ personal information only within the scope disclosed under “2. Purpose of Collection and Use of Personal Information” and does not exceed that scope without prior consent from the user or, in principle, provide users’ personal information to external parties. However, the following exceptions apply:
When the user has given prior consent (This refers to cases where users voluntarily agree to provide their personal information to third parties for the purposes of using services, etc.).
Even in such cases, our company will clearly notify users in advance of the following details and obtain individual consent in an explicit manner:
① The recipient of the personal information
② The purpose of its use
③ The items of personal information provided
④ The retention and usage period of the personal information
During this entire process, our company will neither collect additional information nor share information with third parties that exceeds the scope of consent provided by the user.
When required by legal regulations, or when there is a demand from investigative agencies following legally established procedures and methods (e.g., based on a warrant or an official document with the stamp of the agency head).
When the provision of personal information is necessary for fulfilling a contract related to service delivery, and obtaining ordinary consent is notably difficult due to economic or technical reasons.
When necessary for compiling statistics, academic research, or market research, and the information is provided in a processed format that makes it impossible to identify specific individuals.

1. When users provide prior consent.

2. When required by laws and regulations, or requested by investigative agencies in accordance with procedures and means prescribed by legislation for investigative purposes.

Rights and Exercise of Rights of Users and Legal Representative

Users can access or edit their registered personal information or request registration cancellation at any time.

To view or edit personal information, click on 'Edit Personal Information' (or 'Edit Member Information,' etc.). To cancel subscription (withdraw consent), click on 'Cancel Membership.' Upon clicking, you will be directed to an identification process before accessing, correcting, or canceling membership directly.

Users may also contact the personal information protection manager via letter, telephone, or email, and necessary action will be taken without delay.

If a user requests corrections to errors in personal information, the Institute shall not use or provide any personal information until the correction is made.

Additionally, if inaccurate personal information has already been provided to a third party, the correction result shall be notified to the third party immediately for correction.

The Institute handles personal information that is terminated or deleted by user request as specified in the "Period of retention and utilization of Personal Information" and shall not view or use it for any other purposes.

Installation, Operation and Refusal of Automatic Personal Information Collector

The Institute utilizes 'cookies' to consistently save and retrieve users' information. Cookies are small text files that the server, used in operating the Institute's website, transmits to users' browsers and are saved in the hard disk of users' computers.

The Institute employs cookies for the following purposes:

Purpose of Use of Cookies and etc.

To analyze differences in access frequency and visiting hours between members and non-members; to understand users’ preferences and interests and track their digital footprints; to monitor users’ participation and visit frequency for targeted marketing and personalized services.

You have the option to choose how cookies are installed. In the cookie settings of your web browser, you can choose to allow all cookies, receive prompts to confirm each time a cookie is to be saved, or block all cookies.

Method of Declining Cookie Settings

In the cookie settings of your web browser, you can choose to allow all cookies, receive a prompt to confirm each time a cookie is to be saved, or block all cookies.

Example of setting the cookie option (Internet Explorer): Select Tools > Internet Options > Privacy

Please note that if you decline cookie installation, you may experience some difficulties in using the services.

Measures for Personal Information Protection

To protect users’ personal information and handle complaints related to personal information, the Institute has appointed the following department and chief privacy officer:

Chief Privacy Officer: CEO Kim Eunhee

Phone Number: +82-2-6953-8898 (AM : 10:00 ~ PM : 05:30)
E-mail: help@triupcorp.com

For further consultation or report on other personal information infringement, contact the following agencies:

1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)

2. Korea Online Privacy Association (www.eprivacy.or.kr/02-580-0533~4)

3. Supreme Prosecutors’ Office Cybercrime Investigation Department (http://icic.sppo.go.kr/ 02-3480-3600)

4. Korean National Police Agency cyber terror response center (www.ctrc.go.kr/02-392-0330)

Consent on Commissioning and Provision of Personal Information to a Third Party Current provision of personal information to third party

Toxnfill (hereinafter “the Institute”) commissions BBG Networks, Co.,Ltd. (hereinafter”Operator”) and Tryup Co., Ltd. (hereinafter referred to as “Consignment Company”) for the operation of website and databases.
Under the responsibility of the “Consignment Company”, the Institute’s data is saved in the Operator’s server.

Saved data may be utilized as marketing information and its scope is as specified below:

1. For the Institute’s events and announcement notification

2. For notification of Institute’s response

3. For Emergency contact in case of emergency

4. For marketing information use such as user distribution and preference.

Operator: BBG Networks, Co.,Ltd.
Contents of operation: Homepage operation and management, database management
Period of Possession and Use of Personal Information: Until the expiration of commissioning contract

Operator: TRIUP, Co.,Ltd.
Contents of operation: Homepage operation and management, database management
Period of Possession and Use of Personal Information: Until the expiration of commissioning contract

Addendum

This Privacy Policy will take effect as of October 4, 2021 and in the case of any addition of modification, deletion, and revision under laws and regulations, the Company will notify seven days before its implementation through website announcement.

o Privacy Policy Version: 1.0

o Privacy Policy Date of Implementation: October 4, 2021

Personal Information Manager

To protect users’ personal information and handle complaints related to personal information, the Institute has appointed the following department and privacy officers:

TOXNFILL Gangnam Main
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-537-4842

TOXNFILL Gangdong
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-472-9599

TOXNFILL Gangseo
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-6958-8688

TOXNFILL Konkuk
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-6235-1567

TOXNFILL Gwanak Seoul
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-873-7979

TOXNFILL Gwangju
Position : Toxnfill Clinic Representative Director
Phone number : +82-62-372-8800

TOXNFILL Guri
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-523-2737

TOXNFILL Gimpo
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-989-9600

TOXNFILL Nowon
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-933-7585

TOXNFILL Myeongdong
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-318-5113

TOXNFILL Mokdong
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-2692-1131

TOXNFILL Mia Intersection
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-983-7585

TOXNFILL Busan Seomyeon
Position : Toxnfill Clinic Representative Director
Phone number : +82-51-717-0510

TOXNFILL Bucheon
Position : Toxnfill Clinic Representative Director
Phone number : +82-544-5275

TOXNFILL Bundang
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-707-3500

TOXNFILL Sejong
Position : Toxnfill Clinic Representative Director
Phone number : +82-44-414-9200

TOXNFILL Songpa
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-2054-8540

TOXNFILL Suwon Ingye
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-225-4842

TOXNFILL Sinnonhyeon
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-6951-4882

TOXNFILL Ansan
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-402-4842

TOXNFILL Anyang
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-382-4842

TOXNFILL Apgujeong
Position : Toxnfill Clinic Representative Director
Phone number : +82-2-542-4842

TOXNFILL Wonju
Position : Toxnfill Clinic Representative Director
Phone number : +82-33-735-7999

TOXNFILL Icheon
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-631-0013

TOXNFILL Incheon Bupyeong
Position : Toxnfill Clinic Representative Director
Phone number : +82-32-506-9916

TOXNFILL Incheon Songdo
Position : Toxnfill Clinic Representative Director
Phone number : +82-32-422-1755

TOXNFILL Ilsan Juyeop
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-994-0188

TOXNFILL Jeonju
Position : Toxnfill Clinic Representative Director
Phone number : +82-63-272-4842

TOXNFILL Jeju
Position : Toxnfill Clinic Representative Director
Phone number : +82-64-711-4842

TOXNFILL Cheonan Buldang
Position : Toxnfill Clinic Representative Director
Phone number : +82-41-415-0844

TOXNFILL Cheonan Sinbu
Position : Toxnfill Clinic Representative Director
Phone number : +82-41-415-0842

TOXNFILL Cheongju
Position : Toxnfill Clinic Representative Director
Phone number : +82-43-715-6022

TOXNFILL 톡스앤필 본사
Position : Toxnfill Clinic Representative Director
Phone number : +82-42-488-5827

TOXNFILL Paju
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-948-1231

TOXNFILL Pyeongtaek
Position : Toxnfill Clinic Representative Director
Phone number : +82-31-658-3101

For further consultation or to report other personal information infringements, please contact the following agencies:

1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)

2. Korea Online Privacy Association (www.eprivacy.or.kr/02-580-0533~4)

3. Supreme Prosecutors’ Office Cybercrime Investigation Department (http://icic.sppo.go.kr/ 02-3480-3600)

4. Korean National Police Agency cyber terror response center (www.ctrc.go.kr/02-392-0330)